Privacy Policy
Last updated on August 10, 2024
Welcome to Vaullt ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our cloud storage services ("Service").
Information We Collect
1. Personal Information
When you register for an account, we may collect personal information such as:
- Name
- Email address
- Payment information (credit card details)
- Contact information (phone number, address)
2. Usage Data
We may collect information about how you access and use the Service, including:
- Device information (type, operating system, browser)
- Log data (IP address, access times, pages viewed)
- Usage patterns (file uploads, downloads, storage used)
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These may include:
- Session cookies to keep you logged in
- Preference cookies to remember your settings
- Analytics cookies to understand how you use our Service
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain Our Service: Ensure smooth operation of our platform, including account management, file storage, and customer support.
- To Process Payments: Handle transactions securely and prevent fraud.
- To Improve Our Service: Analyze usage patterns to enhance features and performance.
- To Communicate with You: Send updates, security alerts, and support messages.
- To Comply with Legal Obligations: Ensure compliance with legal requirements and respond to lawful requests from authorities.
How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following situations:
- With Service Providers: Trusted third-party vendors who assist us in operating our platform, processing payments, or providing analytics.
- For Legal Compliance: If required by law, we may disclose your information to government authorities or other entities.
- In Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new entity.
How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following situations:
- With Service Providers: Trusted third-party vendors who assist us in operating our platform, processing payments, or providing analytics.
- For Legal Compliance: If required by law, we may disclose your information to government authorities or other entities.
- In Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new entity.
Data Security
We take data security seriously and implement various measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure access controls
- Regular security audits and monitoring
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can access and update your account information at any time.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Data Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out of Marketing: Unsubscribe from marketing communications by following the instructions in our emails.
International Data Transfers
If you are located outside [Your Country], your information may be transferred to and processed in countries where data protection laws may differ. We ensure that your data is protected in accordance with this Privacy Policy, regardless of where it is processed.
Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Vaullt The Company